Plans and workouts
Questions about generated plans, exercise changes, workout logging, warm-ups or progression.
LiftM8 support
Let's get you back to training.
Find quick answers below or email the LiftM8 support team. Include what you were trying to do, what happened and your iOS version if you know it.
Start here
What can we help with?
Reminders and check-ins
Help with notification permission, workout times, check-in cadence or overdue reminders.
Something looks wrong
Report a bug, incorrect illustration, display problem or behaviour that does not match your plan.
Email LiftM8 support
We aim to reply as soon as practical during UK business days.
Quick answers
Try these first.
My workout reminder did not appear
Open iOS Settings, find LiftM8 and confirm notifications are allowed. Then check the workout reminder settings inside LiftM8, including the selected training-day time and lead time. A denied notification permission never blocks your workouts.
How do I change an exercise?
Open the session from the Plan tab and choose Edit. You can swap, add, remove or reorder exercises. During a workout, use the exercise menu and choose whether the change applies only today or to the whole plan.
How do I delete my data?
Use "Delete all personal data" in LiftM8 Settings. This removes plans, sessions, check-ins, progress records and locally stored progress photos. Uninstalling the app also removes its on-device data.
Can support recover my workout history?
No. LiftM8 currently stores personal workout history locally and has no account or cloud sync, so the support team cannot retrieve or restore deleted on-device data.
Should I send health information with a support request?
No. Please describe the app issue without sending progress photos, medical details or other sensitive information. LiftM8 is not a medical service.